Common questions
The things buyers ask us before they send a specification. Answered as specifically as we can, including where the answer is "it depends" and why.
Minimum order
There is no single figure, and any supplier who gives you one without seeing your specification is guessing. A minimum on woven packaging is set by one extrusion run and one plate set — so a plain unprinted sack has a low minimum, and the same sack in five colours has a much higher one, because the tooling has to be paid for across the run. Tell us the specification and we will tell you the number and the reason for it.
Lead time
Quoted per order rather than published, because it depends on print method, whether tooling already exists for your artwork, and current loading across the plants. What we do commit to is the reply: Quote within 12 working hours, Mon–Sat, UTC+8.
Samples
A stock sample of an existing construction, with a specification sheet stating fabric weight, weave and tape denier, we send free — you pay the courier on your own account. A custom sample made to your specification is charged, and the charge is credited against your first order. Custom samples need the same artwork and dimensions a production run needs, so the specification conversation happens first either way.
Can you match a bag I already buy?
Usually. Send the bag, or send a photograph plus its filled weight and dimensions. We weigh it and back-calculate the fabric weight rather than guessing from the look — that is the only reliable way to match a construction, and it is the same check we run on our own pre-production samples.
Payment and Incoterms
We can quote FOB and usually prefer CIF or DAP. Terms are stated on the proforma invoice. Our bank details never change by email, and the account name always matches the contracting entity on your contract exactly — if you ever receive a message changing payment details, stop and confirm by voice on a published number.
Do you make everything on this site?
No, and the catalogue says which. 90 of 247 products are available today; the rest are marked Enquire because we have not put evidence behind them. Some components — zippers, webbing, eyelets — are bought in from the clusters that specialise in them and QC-ed by us, and those are labelled too. What we cannot do.
Who am I actually contracting with?
Yixin Industrial Ltd., which is also one of our plants. Certificates are held by the plant that earned them, so the entity on your invoice is not necessarily the entity on a certificate — we publish that on the group page rather than let you find it later.